General terms of contract
WLW FUTURE LTD operates under English Law.
- Entering into this contract is done by payment of an invoice, email acceptance, digital signature or a paper-based declaration.
- What is included in presentations and specification documents is binding and addition or removal of tasks from this document from final agreement will be charged at an agreed rate p/h (min. 1 hour).
- There is no negotiation of the prices given. The only way to change the prices is to requote using a different specification document.
- Project consultation is via phone or virtual meetings unless specified and agreed.
- Content (if agreed):
- WLW will be generally responsible for proofing, editing, or creating content (including text, photography and imagery) unless otherwise stated in the specification.
- Once you submit content to WLW as ‘final’, additional updates to that content will be charged additionally if it has already been uploaded to a website, placed into a design or application. Document scanning, data entry and product input are not included in our proposal.
- WLW could be responsible for uploading all finalised content for the launch of your website. After the 1st upload, we’ll give you one final amendment on the text-based content. All other content such as imagery will have already been agreed within the design stage.
- Design (if agreed):
- Our outcome is always to give you the best design we can muster with the resources at hand.
- After discussing various design aspects with you and brainstorming internally, WLW will develop up to 2 ‘screenshots’ of a proposed design, these will be flat images and not a functional website, web application or design.
- Animations will be storyboarded and signed off by you. Once the animations have been made, the full 100% of this work will be chargeable, if any deviation arises.
- For review of designs, you are usually provided with 3 business days in which to review the site. Once signed off, any major design amends from the agreed concepts will incur costs. We will accept 2 minor amendments session once the final designs have been completed, this may include fonts, colours and positioning of certain content, but not the overall style, theme, function or navigation.
- Servers and IT (if agreed):
- Setup and all administration on getting the site ‘live’ onto your server.
- Verbal instruction on how to work with any operation of the website for a period of 1 hour over 1 month. If you need additional maintenance, updates, upgrades beyond this project, a separate maintenance agreement will be required with WLW.
- 100% up-time server space.
- cPanel access.
- Migration services from an existing server to a WLW server.
- Email and SMS support within normal British working hours unless stated in an agreement.
- Website issues are not server issues, therefore, this counts as website support.
- Details of your server specification will be emailed.
- WLW will have administration access to your server.
- Payment:
- We require a 50% up-front payment of invoice to begin work. 50% is due on completion. If the project overruns due to client delays, 25% will be paid on the due date and the final 25% will be paid on the agreed date. The balance, including any known pre-approved additional hours, is due upon completion and must be paid in full BEFORE we will deliver the final product.