Privacy policy

This privacy policy explains how WLW FUTURE Ltd collects, uses, stores and protects personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

1. Who we are

WLW FUTURE Ltd is the data controller responsible for your personal data.

Company name: WLW FUTURE Ltd
Website: https:/wlwfuture.com
Contact page: https://wlwfuture.com/contact

If you have any questions about this policy or how your data is handled, please contact us via the contact page above.

2. What data we collect

We may collect and process the following types of personal data:

Name and contact details including email address and phone number
Company information including company name and role
Website usage data including IP address, browser type and pages visited
Marketing preferences and communication history
Any information you provide via forms, emails or enquiries

3. How we collect data

We collect data in the following ways:

When you complete forms on our website
When you contact us by email, phone or social media
When you use our website through cookies and analytics tools
When you engage with our services or campaigns

4. How we use your data

We use your personal data for the following purposes:

To respond to enquiries and provide requested services
To manage and deliver projects and campaigns
To improve our website, services and user experience
To send relevant communications and marketing where lawful
To comply with legal and regulatory obligations

5. Lawful basis for processing

We rely on the following lawful bases:

Consent where you have opted in to receive communications
Contract where processing is necessary to deliver services
Legitimate interests to operate and improve our business
Legal obligation where required by law

6. How we share your data

We may share your data with:

Service providers supporting our operations such as hosting, analytics and CRM platforms
Professional advisers including legal and financial services
Regulatory authorities where required

We ensure all third parties respect the security of your personal data and process it in accordance with the law.

7. International transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place such as standard contractual clauses or equivalent protections.

8. Data retention

We retain personal data only for as long as necessary:

To fulfil the purposes it was collected for
To comply with legal, accounting or reporting requirements

9. Your rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to or restrict processing
Request transfer of your data
Withdraw consent at any time

To exercise your rights, please use the contact page above.

10. Cookies

We use cookies and similar technologies to improve your experience and analyse usage.

These may include:

Essential cookies required for site functionality
Analytics cookies to understand how users interact with the site
Marketing cookies where applicable

You can manage cookie preferences through your browser settings.

11. Data security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse.

12. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

13. Complaints

If you are not satisfied with how we handle your data, you can contact the Information Commissioner’s Office:

https://www.ico.org.uk

Have questions or want to book a demo?

Phone:

+44 203 488 4797

Email:

Tap here

Address:

4 Capricorn Centre
Basildon
Essex
Great Britain
SS14 3JJ

How does the free brand, website and marketing report work?

Here is where to start: https://wlwfuture.com/brand-website-and-marketing-diagnosis-tool/

You enter your website and a few details about your business.
We run a structured analysis across how your brand, website and marketing are performing. This covers messaging, user experience, technical performance, visibility in search and AI search, and how your current activity is likely to be converting.

You receive a clear breakdown of what is working, what is underperforming and where the biggest opportunities are.
No guesswork. No generic advice. Just a practical view of where performance is being lost and how it can be improved.

We will show you how we would fix it. If not, you still leave with a clear understanding of where you stand.

How much does it cost?

Are you just a UK agency or you work in other countries?

WLW FUTURE is UK-based, but we deliver projects and campaigns globally through our core team and wider associate network. We regularly support work across Europe and other international markets, depending on the scope and requirements.

We also have a presence in Lyon, which acts as a base for France and wider European activity.

Our team operates across multiple languages including French, Hindi, Chinese, Russian, Somali, Spanish, Norwegian and Swedish, allowing us to deliver campaigns that are properly adapted to local markets rather than simply translated.

Do I have to sign a contract?

Can you work for free or on a commission basis?

Have you seen campaigns and projects fail?

How do you normally work with customers?

“We either save you money or make you money.”

WLW FUTURE is a creative media and operational hybrid agency. Every project starts lean and remote, led by one senior specialist. If more depth is needed, we scale from within our 20+ core team to deliver end-to-end. For larger or more complex programmes, we extend into a trusted partner network.

The result is a joined-up delivery model with fewer layers, faster execution and better commercial focus.

What digital channels do you work with?

We work across paid social including Meta, TikTok, YouTube, Pinterest and Snapchat, as well as online publications. Paid media covers native, programmatic, ATL, direct buys, display and SEM. We also focus on AEO, which is query-led visibility across AI and search environments.

Our work includes digital PR and affiliate activity such as outreach, influencer partnerships and affiliate marketing. We plan and deliver content strategy across themes, formats and campaigns, supported by creative production including video, animation, graphics and campaign assets.

Performance is tracked through cross-channel analytics, ROI measurement and reporting, alongside audience data collection and insight analysis. We also manage and grow organic social across all major platforms.

Do you do email marketing?

Yes, it is one of our core channels and one of the closest things to word of mouth when done properly. We have been working in this space since 2014, combining strategy, content and automation to drive consistent results.

We use the latest platforms and technologies to maximise performance, from list growth and segmentation through to campaign optimisation and lifecycle automation, ensuring email becomes a reliable and scalable revenue channel rather than just a broadcast tool.

Where we typically get involved

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Have more questions?

Let’s schedule a short demo so you can see how we can work together.

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